Answers to Frequently Asked Questions
Are Your Closet Systems Floor Based or Do They Hang on The Wall?
Some companies only offer it one way or the other. You always have a choice with us. We basically have two lines of closet/cabinets. One is floor based with full backing. The other is wall hung with no backing and off the floor. Remember, we can manufacture anything you want because we make everything ourselves.
Are Your Salespeople Qualified Designers or Order Takers?
Our staff is experienced and qualified to design the perfect system for your needs. Our designers are either owners or have been working in the business for several years. We are not mere order-takers. Since everything we do is custom, it will be designed just for you. We are not a kit company that picks closets/cabinets out of a catalog and has them shipped to you. Remember, we make them ourselves.
Who Makes Your Closets/Cabinets?
We do not buy our closets or cabinets from someone else. We manufacture all of them locally at our Scottsdale showroom. You are more than welcome to come see our state-of-the-art machinery in action. Doors, drawers, and moldings are made by several local resources who specialize in building those components for us.
Do You Offer Soft-Close Hardware?
Yes, all our door and drawer hardware are soft-close. It is our standard.
Are the Closet/Cabinets Made from Wood or Laminate?
We use thermo-fused melamine (which is a manufactured laminate board) or a stain grade wood veneer for the cabinet boxes. The doors and moldings would be either be made of real wood or of melamine depending on the design.
Do You Offer Any Real Wood Products?
Yes, we offer real wood doors, drawer fronts, moldings and counter tops. You could even have your whole closet/cabinet out of stained wood veneer instead of our normal combination of materials.
Is Cabinet Hardware Included?
Yes, we have a huge selection to choose from. If you cannot find something you like, we can always look in our supplier catalogs for more options. In most cases there will not be an up charge.
Can You Match the Color/Style to My Existing Furniture?
Yes. If there is not a melamine that comes close to your color, we can always use a wood veneer that can be stained or even painted.
Are Your Products Environmentally Safe Or “Green”?
We use products that meet or exceed California state requirements. Those requirements exceed Arizona requirements. We can also get special order “Green” material just for your project.
Are Mirrors and Glass Doors Available?
Yes. We offer custom sized beveled or framed mirrors. Our Glass doors can be made with clear, seedy, etched and even stained glass. The choices are huge, so if you want something special be sure to ask your designer to see the samples.
Do the Shelving Units Have to Have Holes for Adjustable Shelves?
No, we are a true custom closet company. We can make them with or without the shelf holes. They are standard. If you do not want them, make sure to inform your designer and make sure it is stated on your design.
Are the Garage Cabinets Finished Inside and Out?
Yes, our garage cabinets are finished inside and out. The material is a 3/4″ thick Thermo-fused melamine. It is the same strength and quality that is used in all our products. We do not cheapen our garage cabinets.
What is the Smallest Space That You Can Work With?
We do not have any limits on the size of a job. All we want to do is make your space work for you.
Can I Have Lights Built into My Cabinets?
We do offer cabinet lighting. Ask your designer about the many options available. Note that some applications might require the services of a licensed electrician (ex: run new wires to the cabinets).
How Many Designs Will You Provide?
We usually get it right the first time. If needed, we will submit new designs until it is just the way you want it.
How Long Does It Take to Install A Closet System?
It depends on the size and style. A small reach-in closet could take as little as an hour or two. A huge walk-in closet with all the bells and whistles could take a week. Your salesperson will be able to give you a good idea of just how long your installation will take.
Unbeatable 5-Star Service
We have used Closet Masters at 9 different homes that we have owned. Needless to say we have been thrilled... moreMarcy Bern 1/08/2023